Search Spotlight: Robotic Process Automation
- Posted on Nov 26, 2019 by Thomas Hudson
RPA Strategy for a global fintech leader
Our client is one of the world’s best-known financial technology companies. Their products and services are consumed by hundreds of thousands of financial market participants, and their workforce is present in more than 100 locations, globally. The Company spent the past few years testing Robotic Process Automation (RPA) as a method to automate manual tasks, save money, and free their high-value employees to innovate and serve their clients better than ever. Their pilot was a success and ready to grow, but they required an outside hire with experience scaling a global program.
The Locke Group was engaged exclusively to identify and attract senior leaders with expertise in developing the strategy and scaling an RPA program for a global organization. The company wanted to hire and begin work as soon as possible.
Experience—RPA as a discipline is not a fully-developed. Most adopters are experiencing significant mistakes as they determine the right way to scale their programs. The best candidate would have experience developing an RPA program from its infancy while possessing the wisdom to navigate around major pitfalls.
Strategy—candidates would be asked to craft an effective strategy that would win buy-in from senior executives at the Company. Their strategy must identify opportunities for automation across the business and functional units and it must be scalable, globally.
Implementation—the new leader would not hand-off implementation to another team but, manage the roll-out directly. They would be expected to get their hands dirty with the engineers—particularly in the early stages—and manage implementation as the program scaled.
Culture—our client is a technology company at heart. The right person for the job would lead a team of engineers and interact with many more technologists across the Company. Most importantly, the right candidate would need to be passionate about technological innovation and likely have a tech background themselves.
Confidentiality—at the pilot program’s completion, the Company did not have the right person on staff to scale the program further. It decided to launch a confidential search. The Locke Group and its candidates were required to keep the existence of the search strictly confidential.
Our recruitment strategy involved a comparison of leaders from the consulting and corporate spheres, but our strong belief was that a leader working “in-house” at a global financial institution would provide the most valuable experience. We researched and mapped the individuals leading relevant programs at global insurance, banking, markets, and fintech organizations. We made a long list of potential candidates and interviewed more than 40 individuals before presenting the best 15.
The Locke Group placed the Company’s top candidate 41 days from the date of the intake meeting with the hiring manager. Our short-list of 15 candidates was presented within two weeks of kick-off (the eventual hire was identified 10 days into the search), three candidates performed final onsite interviews with the Company’s executive leadership, and the top candidate was preclosed and accepted the position on the day of his verbal offer.
The Locke Group helped our Client
Identify a short-list of industry experts who fit their culture, then recruited and pre-closed their top choice who accepted their offer, same-day. They completed a comprehensive search process, rapidly, while maintaining a close, consultative relationship with hiring managers and HR.
Why work with The Locke Group?
Founded in 2003, The Locke Group is an executive search firm and financial sector specialist which has the reputation of being trusted and providing a high-touch, consultative service. Our time-proven search process drives results and provides an excellent experience for clients and candidates alike.
In addition to standard retained and contingent fee structures, we provide hybrid services that fit many companies’ needs. “Boutique” means flexibility without comprising of strength or quality.
We have a network of:
- RPA and Intelligent Automation Strategy professionals
- RPA Developers
- Automation Engineers
- Business Process Re-Engineering specialists